FAQ

When can I expect to receive my order?
Delivery typically takes 5 to 15 business days. Have questions? Email us at info@aussiera.com.

When will my order be processed?
We work hard to deliver your order as quickly as possible. Orders are processed Monday through Friday, and you can expect your order to be processed within 1 to 3 business days and shipped the following day. Please note that no shipments are made on weekends.

How can I track my package?
Once your order is processed, we’ll send you a tracking number that you can use to track your package on our website. Just enter your email address and order number, and you’re all set! If you’ve misplaced your tracking number or entered an incorrect email address, we’re here to help.

Have questions?
No problem! Our amazing support team is ready to assist you. Just send us an email at info@aussiera.com, and we’ll respond within 6 hours (or even faster).